At Profixit, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit our website, contact us, or use our plumbing services or spare part store.

1. Information We Collect
We may collect the following types of information:

a. Personal Information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third-party gateways)

b. Technical Information:

• IP address

• Browser type and version

• Device type

• Pages visited on our site

• Date and time of access

c. Service-related Information:

• Details of plumbing service requests

• Product purchases from our spare part store

• Customer feedback or reviews

2. How We Use Your Information
We use your information to:

• Provide and manage plumbing services

• Process product orders and payments

• Communicate service updates and customer support

• Improve website functionality and user experience

• Send promotional offers (only with your consent)

• Fulfill legal or regulatory obligations

3. Information Sharing
We do not sell or rent your personal information. Your data may be shared with:

• Trusted third-party providers (e.g., payment processors, delivery services)

• Legal authorities, when required

• Internal staff for service fulfillment and support

4. Data Security
We use secure servers, encrypted payment methods, and restricted data access to ensure your personal information is protected from unauthorized access or misuse.

5. Cookies
Our website uses cookies to improve your browsing experience. Cookies help analyze site traffic and enhance functionality. You may control cookie settings via your browser.

6. Your Rights
You have the right to:

• Access the personal data we hold

• Request correction or deletion

• Withdraw consent for marketing messages

• Lodge a complaint with a regulatory body (if applicable)

7. Third-Party Links
Our website may include links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the new effective date.

9. Contact Us
If you have questions about this Privacy Policy, please reach out:

Email: info@profixit.online
Phone: +1-888-680-2045